Virtual Care

Convenient care from anywhere in Washington, on your computer or smart device.

Virtual care statewide

Kinwell’s Virtual Care Clinic offers primary care over your computer or smart device and provides additional appointment options for acute conditions.

Virtual care is a great option for busy patients who prefer the ease of online appointments, or who live far from Kinwell’s 16 clinics. Our clinicians can handle many situations online that will save you a trip to the ER or urgent care.

A MyChart account is not required for virtual care appointments, but we strongly recommend all patients set up an account.  

While a virtual care setting is a great way to receive convenient care without leaving your home or office, we do recommend you schedule an in-person visit for any of the following conditions:

  • Shortness of breath or difficulty breathing
  • Dizziness or lightheadedness
  • Chest pain or palpitations
  • Head Injuries or Headache
  • Abdominal pain
  • Requests for controlled medications for treatment of ADHD, chronic pain, insomnia, anxiety, or panic attacks. No opioids, stimulants, barbiturates, or benzodiazepines.
  • Family Medical Leave Act paperwork and WA Paid Family Leave paperwork
  • Labor & Industry Forms (commonly referred to as Worker’s Comp paperwork)
  • Musculoskeletal injuries and Traumatic injuries
  • Hearing loss or ear infections
  • Vision change/loss or eye injury

"For me, patient education and positive lifestyle change is the backbone of how I practice primary care."

Jlyn Pritchard, DO

Serving Patients 10 and Older

"For me, patient education and positive lifestyle change is the backbone of how I practice primary care."

Dr. Pritchard grew up in the Tri Cities, attended Gonzaga University, and has lived in Spokane since 2010. At medical school, Dr. Pritchard developed an interest in nutrition and obesity medicine. She’s curious about what fuels and motivates us both physically and emotionally. Her goal is for patients to feel educated, empowered, and encouraged to live their best and healthiest lives. Dr. Pritchard’s favorite part of Spokane is being outdoors, where she enjoys hiking, skiing, and the occasional canoe trip with her husband and three kids. Indoors, she loves to write and experiment with cooking whole foods.

New Patient Appointment

"I invite each patient to actively participate in their own care and I am ready to join them on their health journey."

Sarah Bowman, PA-C

Serving Patients of All Ages

"I invite each patient to actively participate in their own care and I am ready to join them on their health journey."

Sarah Bowman is a board-certified physician assistant and received her Master of Clinical Health Services at the University of Washington School of Medicine. She first entered the medical community in 2009 as a wilderness EMT, then worked as a paramedic before completing her graduate studies. She has practiced in family medicine in Wenatchee since 2018. Her clinical interests include behavioral health and lifestyle medicine.

New Patient Appointment
Michele Bauer Headshot SM

"Caring for the mind is as important and crucial as caring for the body. One cannot be healthy without the other."

Michele Bauer, DSW LICSW

Serving Patients of All Ages

"Caring for the mind is as important and crucial as caring for the body. One cannot be healthy without the other."

Michele received her degrees from Eastern Washington University’s School of Social Work and Capella University Doctorate of Social Work. She was raised in Northern Idaho and worked in Coeur d’Alene for 15 years as an outpatient mental health therapist treating patients of all ages. With a focus on mindfulness, Michele provides fresh approaches to engaging in a rewarding life by developing strong relationships and a safe plan for personal introspection. Michele enjoys partnering with primary care providers to support patients physical and mental health. Michele enjoys the outdoors with her husband, teenage daughter, four rescue cats, and two horses. She is an avid runner and enjoys kayaking, hiking, and horseback riding.