ACCESS TO CARE – You have a right to access health care, including emergency assessment and treatment, and timely referral to specialty care.
RESPECT – You have a right to be shown respect, dignity, and consideration by all Kinwell teammates.
COMMUNICATION – You have a right to be informed about services, treatment, options, and costs in a clear and open way. You have the right to be notified of any unanticipated events related to your care.
PARTICIPATION – You have a right to be included in decisions and choices about your care, including the right to decline treatment. You have the right to choose or change your clinician.
PRIVACY – You have a right to privacy and confidentiality of your personal information, and to be notified of any disclosures made.
GRIEVANCES – You have a right to comment on your care and to have your concerns addressed in a timely manner.
PARENTAL RIGHTS – You can exercise your rights as a parent or guardian of a child.
SAFETY – Tell us of your safety concerns.
RESPECT – Consider the wellbeing and rights of others, including Kinwell teammates and other patients.
COMMUNICATION – Provide complete and accurate information regarding your medical history, health concerns, medications, over-the-counter products, dietary supplements, allergies/sensitivities, and to ask questions.
PARTICIPATION – Follow your mutually accepted treatment, collaborate with clinicians, and participate where able.
POWER OF ATTORNEY / GUARDIANSHIP – Please inform a Kinwell teammate if you have a current Power of Attorney for any health or financial matters, or if you are subject to a guardianship order.
FINANCIAL – You should provide accurate insurance information and promptly pay the fees not covered by your insurance.